Shipping policy

Welcome to Luthra Tools Industries. By placing an order on our website, you agree to the following shopping policy.
1. Product Information
We strive to display accurate product descriptions, specifications, images, and pricing.
Actual product appearance may vary slightly from the images shown on the website.
Product specifications are subject to change without prior notice.
2. Pricing
All prices displayed on the website are in Indian Rupees (INR).
Applicable GST and shipping charges, if any, will be calculated during checkout.
We reserve the right to change prices without prior notice.
3. Order Confirmation
Orders are confirmed only after successful payment and order verification.
We reserve the right to cancel any order due to pricing errors, stock unavailability, or other unforeseen circumstances.
In case of cancellation after payment, the refund will be processed to the original payment method.
4. Shipping & Delivery
Orders are dispatched within the estimated processing time mentioned on the website.
Delivery timelines may vary depending on the location and courier service.
Delays caused by natural disasters, strikes, transportation issues, or other circumstances beyond our control are not our responsibility.
5. Return & Replacement Policy
Customers must inspect the product immediately upon delivery.
Returns or replacement requests must be raised within 7 days of delivery.
Replacement will be provided only in case of:
Manufacturing defects
Damaged product received
Wrong product delivered
Products must be unused and returned in their original packaging.
6. Refund Policy
Approved refunds will be processed within 7–10 business days.
Refunds will be credited through the original payment method or bank transfer, as applicable.